Last Updated: April 8th, 2024

Domestic Shipping:

We offer nationwide shipping within India for all our products.
Orders are processed within 2 business days. Please note that processing times may vary during peak seasons or promotional events.
Standard shipping times within India are estimated at 4-7business days. Express shipping options are available for faster delivery.
Shipping costs are fixed and free if the order value is above INR 499. You can view the shipping costs at the checkout before completing your purchase.
Cash on Delivery (COD) is available, and a nominal charge of Rs. 45 is applicable for COD orders.

International Shipping:

Currently we do not offer International Shipping.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Order Delays:

In the rare event of unexpected delays in shipping, we will promptly communicate with you and provide updates on the status of your order.

Incomplete or Incorrect Addresses:

It is the customer’s responsibility to provide accurate and complete shipping information. In the event of an incomplete or incorrect address, additional shipping charges may apply.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier and local authorities to file a report.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Returns Policy page.

Contact Information:

If you have any questions or concerns about our shipping policy, please contact our customer service at dorapetofficial@gmail.com